Frequently Asked Questions
Everything you need to know about shopping with Bellerose
What are your shipping options and delivery times?
We offer standard shipping (3-5 business days) and express shipping (1-2 business days). All orders over $75 qualify for free standard delivery within the continental United States.
How do I return or exchange an item?
You can return any unused item in its original packaging within 30 days of purchase. Simply visit our returns portal to print a prepaid shipping label and initiate your refund or exchange.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
Can I track my order once it has shipped?
Yes. As soon as your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your package's progress.
Are your products covered by a warranty?
We take pride in our quality. All Bellerose products are covered by a 12-month limited warranty against manufacturing defects from the date of purchase.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.